www.migato.com is the electronic merchandise store created by the company entitled CIAO S.A. (TIN: 095430730, Tax Office: FAE PIRAEUS), hereinafter called the "COMPANY", which is under common ownership with MIGATO S.A. (8, Monemvasias Street, Agios Dimitrios, Attica, TIN: 094333920, Tax Office: FAE PIRAEUS). The registered office of the COMPANY is located in Agios Dimitrios, Attica (8, Monemvasias Street). The e-shop operates from the URL www.migato.com under the terms and conditions presented below.
The COMPANY's primary objective is to provide the best possible customer service and satisfaction to the customers that visit the webpages of www.migato.com, by creating and cultivating a climate of trust.
It is important for us that our customers are always informed and secured; therefore, we consider it our obligation to notify all visitors/customers visiting the www.migato.com e-shop of the following terms and conditions.
Use of the www.migato.com e-shop is governed by these terms and conditions, which users are asked to read carefully and comply with. The COMPANY considers that, prior to visiting www.migato.gr, users have carefully read and taken into consideration these terms and conditions. When entering this website and using the www.migato.com e-shop, the user is considered to have been notified of the terms and conditions, to have accepted the said terms and conditions and to waive any claim that could arise from a visit to www.migato.com, since use of the www.migato.com e-shop entails express and without reserve consent to and acceptance of the terms and conditions in question. All transactions made via www.migato.gr are governed by Hellenic and European law on electronic commerce, as well as the Law on consumer protection (Law 2251/1994) regarding remote selling.
The COMPANY reserves the right to amend or renew the terms and conditions of transactions without warning, and also undertakes the obligation to inform consumers, through the website of the www.migato.com e-shop, of any modifications, amendments or additions made.
Any invalidity of any other terms of this document shall not entail the invalidity of the remaining terms. Non-exercise of the COMPANY's rights arising from these terms and conditions shall not be construed as a waiver of such rights. The COMPANY shall not be liable for any violation of these terms that can be attributed to grounds of force majeure, such as extreme weather conditions, earthquake, fire, emergency situations, etc.
In view of the provision of quality services, necessary information for the secure and efficient implementation of transactions is collected from our customers; with respect to such information, the COMPANY complies with the provisions of this section and the personal data protection principles of Law 2472/1997, as valid today. With reserve to the relevant legal framework, the COMPANY reserves the right to alter the provisions on personal data protection, subject to informing the users/visitors to this e-shop and the relevant web-pages.
The COMPANY keeps a record of the aforementioned information for as long as you are a registered member of www.migato.com and/or for as long as the transactions are being implemented; the information is deleted as soon as the user profile is deleted.
The users of www.migato.com are entitled to unimpeded access to their personal data, and may request the modification and/or even deletion of their personal data; users may, in general, object at any time to the processing of their data, and exercise all of their rights arising from articles 11-13 (Law 2472/1997), as valid.
The COMPANY shall not in any way sell, exchange, cede, lease or in any other way provide the information entrusted to us be the users, to any third natural or legal entity. The only exception from this commitment shall be subject to prior notification of the customer and/or the customer shall have consented during the collection of data, and/or in the event that the disclosure of personal data is required by law and/or is necessary for execution of the customer's order. In any case, however, the customer's details shall be kept by the COMPANY only for as long as the customer is a registered user of www.migato.com.
The COMPANY may appoint a third affiliated company to provide support services for the company's commercial communication with the customers of the www.migato.com online store. In the event that support services are assigned to a third enterprise, the COMPANY shall require and obtain the affiliated company's commitment, that it shall comply with the confidentiality principles applied by the COMPANY with respect to the personal data of customers/users.
The COMPANY shall not be held liable in the event that any of its contractual or legal obligations are not fulfilled correctly or in due time, due to the provision of incorrect personal data by the user. In any case, the user shall inform www.migato.com of any change to their personal details, at the time of any such change.
Your details and personal information are used for the purchase of merchandise from the www.migato.com e-shop, and for the execution of your order(s).
The COMPANY collects and uses the information in question:
The COMPANY may make use of its option to contact users at their electronic or postal address or by telephone, in order to promote new products or provide information on special offers and promotions; however, the service in question shall not be used abusively.
In the event that the user does not wish to receive messages or wishes to be removed from the newsletter mailing list, the user may deactivate the service in question or use the contact form at www.migato.com in order to notify the request.
At the www.migato.com e-shop, the security of user/customer data and transactions is of the utmost importance, and therefore all necessary measures are taken to protect these, and you, from any data theft, using the data encryption method. Encryption is applied to all stages and processes of transaction and forwarding of personal data and information, as well as during the execution of payments by credit card. Credit card details are protected by encryption, entered directly in the secure systems of the affiliated bank, and not disclosed.
www.migato.com uses the SSL Secure Site Certificate protocol by GlobalSign for encrypted exchanges of data and user information, as well as for the certification of secure transactions, encouraging customers to complete their transactions securely, in the knowledge that any information they choose to disclose is within a secure environment authenticated by a reliable certificate issuer such as GlobalSign.
The SSL Secure Site Certificate is the global online standard for website certification for web users, and for the encryption of data between web users and web servers. The technology of the SSL Secure Site Certificate is considered to be the most reliable, and its use protects personal information and data exchanged between users and servers, as these are encrypted and protected by a mechanism that automatically verifies whether the data has been exchanged during transfer.
Two different cookies may be used on www.migato.com for user identification. The first is primarily concerned with the collection of statistical data regarding visitors to the site, and is not connected to your personal data. The second is required for operation of the shopping bag and applies only while users are logged in and browsing www.migato.com.
www.migato.com is committed to ensuring the quality, completeness and validity of all the information provided in the site, only as regards the identity of www.migato.com.
MIGATO S.A. is legally responsible for taking orders and dispatching the merchandise.
The entire content of www.migato.com, including images, photographs, graphics, texts and all files in general, is the intellectual property and brands of www.migato.com and CIAO S.A. and protected by the relevant provisions of Greek and European law. Any copying, amendment, alteration, formulation, reproduction, distribution, transfer, sale, re-publication, dispatch of data in any way and of any information (partially or fully) provided in this website using any means or methods, without prior written consent from the COMPANY, is prohibited.
Our aim is to serve you through a simple, fast, secure and pleasant transaction procedure:
Please browse through www.migato.com, choose the merchandise you are interested in and wish to buy from the large collection available at www.migato.com. Add items to the SHOPPING BAG by clicking on the relevant ADD TO BAG button, which is the same for all purchases you make during your visit to www.migato.gr. This is how you create your order.
Subsequently, please follow the steps of the short CHECK OUT process, so as to complete your order; please ensure you fill in all the required information in the relevant fields.
Upon completion of the order process, we will send you an e-mail confirming your order.
In case you wish to make a phone order for Greece please call us at (+30) 210 9895498.
In the event that any of the goods you ordered is not immediately available, then we will contact you by e-mail or telephone, within a reasonable period of time from placement of the order, to inform you of the potential delivery time. In this case, if the delivery deadline is not satisfactory, you may ask for the order of the merchandise in question to be cancelled, or ask for its replacement with another item you wish to buy. The remaining merchandise in your order can be dispatched as normal.
In the event that, for any reason, you wish to cancel your order after its completion on www.migato.com, you must contact www.migato.com customer service by e-mail at [email protected], by telephone on (+30) 9895498.
www.migato.com shall not provide any guarantees with respect to the availability of merchandise but guarantees timely notification of clients as regards non availability.
www.migato.com may refuse or not register an order if the buyer’s details are not true or an uncovered debt exists.
The COMPANY shall not be liable to clients/users for any damage arising from the execution or not of their order (and do not fall under the cases of paragraph “Returns Policy”). Moreover, the Company reserves the right as to the time of delivery of merchandise in cases of force majeure. If for cases of force majeure (e.g. bad weather conditions, strikes) it is impossible to deliver the merchandise within the predetermined time (as defined in paragraph “Time of delivery of the order”), we shall contact you as soon as possible in order for you to state whether you wish, under such conditions, to complete the dispatch of your order.
www.migato.com provides the content (information, names, photographs, displays) for the merchandise on sale through the website “exactly as is”. In no case shall the COMPANY’s e-shop be liable for any legal or civil requirements and/or penal requirements, or for any damage (positive, special or consequential, which indicatively and not limited to, disjunctively and/or accumulatively consists in the loss of profit, data, lost profits, monetary satisfaction etc) caused by visitors to the website or third parties due to a cause related to the operation or not and/or use of the website and/or inability to provide services and/or information provided by the same and/or any prohibited interventions by third parties in merchandise and/or services and/or information provided through the same.
Among other things, www.migato.com, shall provide a connection to Banking institutions, third-party websites, who (third parties: Website providers) are have full (civil and penal) liability for the safety, legality and validity of the content of the web pages and their services, excluding any liability of the COMPANY, such as indicatively intellectual and industrial property rights or any third party right. Therefore, users shall address themselves to the third parties directly (webpage providers) for anything arising from the visit and/or use of such web pages. Despite the fact that users accept that the COMPANY shall not be obliged or is able to check the security and the content of the web pages and services of third parties to which the Company provides access, it shall however be entitled to remove, amend or discontinue any third party service or connection to third party web pages, if according to the Company’s judgement the law or these terms are threatened or violated.
The pages of the www.migato.com e-shop allow visitors/users to use social media, which either refer them to external web pages associated with the COMPANY or display relevant information in the profile of the specific user in the corresponding selected social media. The use of any of the links concerning social media is subject to the terms of each medium.